Care + Warranty

Every Day Care:

We want you to have the best experience with our jewelry! Here are tried-and-true methods for making your jewelry shine as long as possible: 

Gold Filled Chains

• While water resistant, remove your jewelry before swimming or in hot tubs.
• Keep your jewelry away from lotion, perfume, cosmetics, or other harsh chemicals.
• Use only dawn soap or other sort of gentle soap and warm water to wash. Dry off immediately with a microfiber cloth. 
• When not wearing your jewelry, keep it in a sealed bag in a dry and dark place. 
• Store gold-filled and sterling silver jewelry separately to avoid tarnishing. 
• Never use abrasive chemicals to clean your jewelry.
• Take off jewelry before exercising and going to bed to avoid accidental breakage. 

Sterling Silver Gemstone Rings

• Rings are .925 solid sterling silver
• Gemstones are untreated, unless otherwise marked. Please treat them with care and avoid harsh chemicals. 

Earrings

• Unless otherwise noted, all earrings are hypoallergenic gold plated on brass
• While water resistant, remove your earrings before swimming or in hot tubs.
• Keep your earrings away from lotion, perfume, cosmetics, or other harsh chemicals.
  

Warranty: 

We want you to have the best experience possible, so we have a 30 day full-coverage warranty on all of our pieces!

If you have any issues with your jewelry, please contact info[at]heidikhrone.com. 

For the fastest response, include a brief description of the issue, a photo of the jewelry item, and the best shipping address in case we need to ship out a replacement. 

Expect a reply within 3 business days!